Job Business Manager, Liverpool

Job Description

As a Branch Manager, you will play a pivotal role in ensuring the success of the branch.

Your key responsibilities will include:

• Strategic Planning:  Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets

• Customer Management:  Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation

• Service Excellence:  Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences

• Performance Monitoring:  Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations

• Collaboration:  Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business

• Data Utilisation:  Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management

• Team Leadership:  Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment

• Supplier Engagement:  Collaborate with key suppliers to drive joint customer activities and strengthen partnerships